Team Chat

團隊通訊入門

End-to-end encrypted messaging on our self-hosted Matrix server. Spaces, channels, DMs — like Slack, but we run it. Set up takes about 10 minutes.

在自架的 Matrix 伺服器上進行端對端加密通訊。空間、頻道、私訊 — 類似 Slack,但由我們自行管理。設定大約需要 10 分鐘。

Homeserver
伺服器位址
im.dset.tw
Before you start 開始前

Your admin sends you a registration token as a secure note in the password vault. You will need it to create your account.

管理員會透過密碼庫的安全筆記傳送註冊令牌(registration token)給你,建立帳號時會用到。

1

Install

安裝用戶端

Use native apps as your daily driver — they are safer and faster than the web client.

請以原生應用程式作為日常使用工具 — 比網頁版更安全也更快速。

Element Desktop

Element 桌面版

Primary — recommended

首選 — 建議使用

  1. Download for your OSelement.io/download 下載
  2. Windows .exe / macOS .dmg / Linux .debWindows .exe / macOS .dmg / Linux .deb

Element X

Mobile

手機

Element Web (fallback)

Element 網頁版(備用)

Go to app.element.io in a browser. Works in a pinch, but the native apps are preferred — a hosted web app can be silently updated, potentially compromising your keys.

在瀏覽器開啟 app.element.io。臨時使用可以,但建議用原生 App — 託管的網頁應用可能被無聲更新,有洩漏金鑰風險。


2

Create Your Account

建立帳號

Same on all apps:

各用戶端步驟相同:

  1. Open Element → Create Account (not "Sign In" — you are creating a new account).開啟 Element → Create Account(不是「Sign In」— 你是在建立新帳號)。
  2. Homeserver: im.dset.tw伺服器: im.dset.tw

    • Element Desktop: click "Edit" next to the homeserver field → enter im.dset.tw.

    • Element X: tap "Change account provider" → enter im.dset.tw.

    • Element 桌面版:按下 homeserver 欄位旁的「Edit」→ 輸入 im.dset.tw

    • Element X:點擊「Change account provider」→ 輸入 im.dset.tw

  3. Pick a username — this becomes your Matrix ID (@you:dset.tw). Use something recognizable. Usernames can't be changed later.選擇使用者名稱 — 這會成為你的 Matrix ID(@你的名稱:dset.tw)。請用容易辨識的名稱,之後無法更改。
  4. Set a strong password — put it in the vault (our password manager).設定高強度密碼 — 存入密碼庫(密碼管理器)。
  5. Registration token: enter the token from your vault secure note. The token is single-use — once you register, it is consumed.註冊令牌: 輸入密碼庫安全筆記中的令牌。令牌為一次性使用,註冊後即失效。

3

Set Up Your Security Key

設定安全金鑰

The first time you sign in, the app asks you to set up key backup / a Security Key (sometimes called Recovery Key). Do it now, do not skip it.

首次登入時,App 會要求設定金鑰備份 / 安全金鑰(有時稱為 Recovery Key)。請立刻設定,不要跳過。

Save it in the vault right away 立刻存入密碼庫

This is your recovery key for encrypted messages. If you lose it and later sign out or lose your device, your encrypted message history is gone for good — nobody, not even the admin, can recover it.

這是你加密訊息的復原金鑰。如果遺失且之後登出或遺失裝置,加密訊息紀錄將永久無法恢復 — 任何人(包含管理員)都無法找回。

Adding a second device later 之後新增第二台裝置

When you sign in on a new device (e.g. phone after laptop), you will use this key — or an already-signed-in device — to verify the new device so it can read your encrypted history.

在新裝置登入時(例如在手機登入已有桌面版帳號),你需要用這把金鑰或已登入的裝置來驗證新裝置,才能讀取加密訊息紀錄。


4

Verify a Teammate (Emoji Check)

驗證隊友(表情符號驗證)

Do not skip this step 請勿跳過此步驟

This step is easy to overlook and it will silently break encrypted group chat. Until verified, you can DM but cannot decrypt shared encrypted rooms — messages show as "unable to decrypt."

這個步驟容易忽略,但跳過會無聲地導致加密群組聊天失敗。驗證前可以使用私訊,但無法解密共享加密房間的訊息 — 會顯示「unable to decrypt」。

  1. Open a DM with a teammate (the admin is a good first choice).開啟與隊友的私訊(建議先找管理員)。
  2. Start verification — look for the shield icon or a "Verify" button.開始驗證 — 找到盾牌圖示「Verify」按鈕
  3. Both of you get a row of emoji. Confirm out loud / on a call that you see the same emoji in the same order.雙方會看到一排表情符號。透過語音或視訊確認雙方看到相同順序的相同表情符號
  4. Both tap "They match".雙方都按下 「They match」
Done once, works everywhere 只需做一次

You only need to verify once with any verified teammate. After that, new encrypted rooms just work.

只需與任何一位已驗證的隊友完成一次驗證。之後新的加密房間會自動運作。


5

How Encryption Works Here

加密機制說明

DMs and private rooms — encrypted私訊和私人房間 — 已加密

You will see a shield icon. Not even the server can read them. Requires verification (step 4) to read shared rooms.

會看到盾牌圖示。連伺服器都無法讀取。需要完成驗證(步驟 4)才能讀取共享房間。

General / broadcast channels — not encrypted公開 / 廣播頻道 — 未加密

On purpose, so new teammates can read the backlog and search works. Do not put secrets in public channels — use a DM or the vault.

刻意如此,讓新成員可以閱讀歷史紀錄且搜尋功能正常。不要在公開頻道放機密資料 — 請使用私訊或密碼庫。


6

Finding Your Way Around

基本操作

Spaces空間(Spaces)

Left sidebar — like Slack workspaces. Your admin will invite you to the team space.

在左側邊欄 — 類似 Slack 的工作空間。管理員會邀請你加入團隊空間。

Rooms房間(Rooms)

Live inside a space. Click one to open it.

位於空間內。點擊即可開啟。

DMs私訊

Click "Direct Messages" or start a new chat with someone's username.

點擊「Direct Messages」或用使用者名稱發起新對話。


Troubleshooting

疑難排解

"Can't reach server"「Can't reach server」

You may be offline or the server is briefly down. Try again in a few minutes.

可能是你離線或伺服器暫時維護。稍候幾分鐘再試。

"Unable to decrypt" in a group room群組房間顯示「Unable to decrypt」

You skipped step 4 — verify with a teammate via the emoji check.

你跳過了步驟 4 — 請與隊友進行表情符號驗證。

Second device can't read old messages第二台裝置無法讀取舊訊息

Verify it using your Security Key (step 3), or from an already-verified device.

使用安全金鑰(步驟 3)或從已驗證的裝置進行驗證。

Registration token not working註冊令牌無效

Make sure you are choosing "Create Account" (not "Sign In") and the homeserver is im.dset.tw. The token is case-sensitive. If it still fails, ask the admin for a new one.

確認選的是「Create Account」(不是「Sign In」),且伺服器設為 im.dset.tw。令牌區分大小寫。仍然失敗請聯繫管理員取得新令牌。